Privacy Policy

Last updated: April 19, 2025

Welcome to Hellstar Clothing. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website or make a purchase from https://hellstarsclothing.org. Your privacy is critically important to us, and we are committed to maintaining transparency about our practices.

 

1. Interpretation and Definitions

 

1.1 Interpretation

Words where the initial letter is capitalized have meanings defined under specific terms. These definitions hold true whether they appear in singular or plural form.

 

1.2 Definitions

 

    • Account – A unique profile created by you to access our services or make purchases.
    • Company – Refers to Hellstar Clothing, mentioned in this document as “we,” “us,” or “our.”
    • Cookies – Small text files stored on your device that help improve your user experience.
    • Device – Any digital equipment such as a smartphone, tablet, or computer used to access our website.
    • Personal Data – Any data that identifies you directly or indirectly, like your name, address, or contact details.
    • Service – Refers to the website https://hellstarsclothing.org and all associated features.
    • Usage Data – Information collected automatically about your interaction with the website.
    • Service Provider – Third-party vendors who help us provide services such as shipping, analytics, payment processing, etc.
    • You – The user accessing or using the website.

 

 

2. Information We Collect

 

2.1 Personal Data

We may collect the following types of personal data when you browse our website, create an account, or place an order:

 

    • Full Name
    • Email Address
    • Shipping and Billing Address
    • Phone Number
    • Payment Information (processed securely through third-party gateways)

 

This data is necessary for us to fulfill your order and provide a personalized shopping experience.

 

2.2 Usage Data

Automatically collected when you access our website. This includes:

 

    • IP address
    • Browser type and version
    • Pages visited
    • Time spent on pages
    • Device type and operating system

 

This helps us improve our website’s performance, user experience, and security.

 

3. How We Use Your Data

We use your data for a variety of purposes to ensure efficient service and better user experience. These include:

 

3.1 To Process Orders

Your personal and payment information is used to process and fulfill your purchases, provide delivery updates, and manage your transactions.

 

3.2 To Improve Our Services

Usage data allows us to identify trends, optimize our website layout, and develop new features based on customer behavior.

 

3.3 For Communication

We may contact you through email or SMS for order confirmations, shipping updates, or customer support inquiries.

 

3.4 Marketing and Promotions

If you opt-in, we may send you promotional offers, new arrivals, and discount codes. You can unsubscribe at any time.

 

3.5 Legal and Compliance Purposes

We may use your information if required to comply with legal obligations, resolve disputes, or enforce our policies.

 

4. Cookies and Tracking Technologies

We use cookies to collect information and enhance your browsing experience. These cookies help us:

 

4.1 Types of Cookies We Use

 

    • Essential Cookies – Required for core website functionality (e.g., shopping cart).
    • Performance Cookies – Help us analyze how visitors use the website.
    • Functionality Cookies – Remember preferences such as location or language.
    • Advertising Cookies – Used to deliver relevant advertisements across platforms.

 

You can control cookie preferences through your browser settings.

 

5. Sharing of Your Personal Information

We do not sell or rent your personal data. However, we may share your data with:

 

    • Service Providers – Like payment processors (Stripe, PayPal), shipping partners, or analytics services.
    • Affiliates or Partners – Who help us run marketing campaigns or co-branded collaborations.
    • Legal Authorities – When required by law to comply with regulations or protect our rights.
    • Business Transfers – In case of a merger, acquisition, or asset sale, your data may be transferred with the business.

 

 

6. Data Retention

We retain your personal data only as long as it is necessary for the purposes described in this policy:

 

    • For order fulfillment, customer support, or legal compliance.
    • Usage data may be retained longer to improve platform security or performance.
    • You may request deletion of your data at any time (see section below).

 

 

7. Your Data Rights

 

7.1 Access and Correction

You may access, update, or correct your personal data through your account settings or by contacting us.

 

7.2 Deletion of Data

You can request us to delete your account or personal data. However, some information may be retained if required by law or for legitimate business purposes.

 

8. Data Transfers

Your data may be transferred to servers located outside your region (e.g., if hosted on a cloud provider). We ensure appropriate safeguards are in place to protect your data.

 

9. Data Security

We use industry-standard security measures including SSL encryption, firewalls, and secure third-party payment processors. While no system is 100% secure, we continually improve our safeguards to protect your data.

 

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors. If you believe your child has submitted personal data, contact us immediately for removal.

 

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party platforms. We recommend reviewing their privacy policies separately.

 

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

 

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, you can reach us at:

📧 Email: support@hellstarsclothing.org
🌐 Website: https://hellstarsclothing.org/contact-us